संचार कौशल और व्यक्तित्व विकास

Programme /Class: Certificate

Year: Third

Semester: Sixth

Co-Curricular Course

Course Title: Communication Skills and Personality Development

Course outcomes:

· To understand the concept of Personality.

· To learn what personal grooming pertains.

 · To learn to make good resume and prepare effectively for interview.

· To learn to perform effectively in group discussions.

 · To explore communication beyond language.

 · To learn to manage oneself while communicating.

 · To acquire good communication skills and develop confidence

Credits: 2

Compulsory

Max. Marks: 25+75

Min. Passing Marks: 8+25

Unit

Topics

I

PERSONALITY AND PERSONAL GROOMING

Understanding Personality

 · Definition and Meaning of Personality

· Types of Personality

· Components of Personality

 · Determinants of Personality

· Assessment of Personality Grooming Self

· Dress for success

· Make up & skin care

· Hair care & styles for formal look · Art of accessorizing · Oral Hygiene

II

INTERVIEW PREPARATION AND GROUP DISCUSSION

· Meaning and Types of Interview [ Face to Face, Telephonic, Video] · Interview procedure [ Opening, Listening, Closure] · Preparation for Interview · Resume Writing · LinkedIn Etiquette · Meaning and methods of Group Discussion · Procedure of Group Discussion. · Group Discussion simulation · Group discussion common error

III

BODY LANGUAGE AND BEHAVIOUR

· Concept of human behaviour · Individual and group behaviour · Developing Self-Awareness · Behaviour and body language · Dimensions of body language: Proxemics Hepatics Oculesics Paralanguage Kinesics Sign Language Chromatics Olfactics · Cultural differences in Body Language · Business Etiquette & Body language · Body Language in the Post Corona Era · Virtual Meeting Etiquette · Social Media Etiquette

IV

ART OF GOOD COMMUNICATION

 · Communication Process · Verbal and Non-verbal communication · 7 C’s of effective communication · Barriers to communication · Paralinguistic,

 Pitch, Tone, Volume ,Vocabulary ,Word stress, Pause

· Types of communication Assertive Aggressive ,Passive Aggressive · Listening Skills · Questioning Skills · Art of Small Talk · Email Writing